Updated Articles

  1. Library Objects & Object Types

    Overview Library objects are used when working with activities or dispatches. These objects are specific to your organization, which allows you to quickly add important details, such as the dispatched officer or location of an activity, which c...
  2. Add Parameters to a Report

    Instructions on adding parameters to a report in Resolver Core, which allows administrators to filter which data is shown in a report and all its elements.
  3. Reports & Data Grids

  4. View a Report

    How to access and view a report, as well as apply filters, click data to open objects, sort, search, and more.
  5. Contact Support

    Resolver Support's contact information, including phone numbers, business hours, and email address.
  6. Version 24.1 Release (Dispatch)

    New Features Connect The connect service was further improved by developing vendor-certified (Softwarehouse ® ) C-CURE connectors compatible with versions 2.7 and 2.9. Following the 24.1 release, we will deploy the new connector v...
  7. Editing a Login Statement

    Overview Administrators can edit a custom statement instead of deleting it and starting again. Note: When a statement is deactivated and reactivated, users will have to acknowledge the statement again next time they log in. The Custom Lo...
  8. Time Formula Functions

    A definition of the timeOffset and timeDiff functions and how they're used in formulas in Resolver Core.
  9. Formulas Overview - Variables, Operators, & Functions

    Definitions of variables, operators, and functions and how they're used to create formulas in Resolver Core.
  10. Creating a Login Statement

    Overview Administrators can add a custom statement that appears when a user logs into the system. Custom statements can also have a frequency which controls when a statement will appear. The Custom Login Statement is organization specific. I...