New Articles

  1. Version 24.1 Internal Release Notes

    Warning: This article and its embedded links are for internal use only. External release notes are posted  here . 24.1.0 Features Merge Duplicate Objects The Merge Duplicate Object feature allows users to merge two objects (a Main o...
  2. Merging Duplicate Objects

    Overview The Merge Duplicate Objects feature allows users to merge two objects (a Main object and a Duplicate object), updating the Main object (e.g., Merging duplicate user profiles to create one user profile). When merging the two objects, th...
  3. Enabling Merge Object Permissions on an Object Type

    Overview The Merge Duplicate Object feature allows users to merge two objects (a Main object and a Duplicate object), updating the Main object (e.g., Merging duplicate user profiles to create one user profile). When merging the two objects, the...
  4. View a Report

    Overview Before a report can be viewed, an administrator must create and add it to a view in an application. Some Report filters rely on the current user's time zone. Some users from different time zones may see different data in the same R...
  5. View a Report

    Overview Before a report can be viewed, an administrator must create and add it to a view in an application. Some Report filters rely on the current user's time zone. Some users from different time zones may see different data in the same R...
  6. View a Report

    Overview Before a report can be viewed, an administrator must create and add it to a view in an application. Some Report filters rely on the current user's time zone. Some users from different time zones may see different data in the same R...
  7. Form Comments Overview - Communication Tab

    Overview Users can add and reply to comments on incidents and related objects. User Account Requirements The user account you use to log into Resolver must have permission to reply to comments within their user group or account permissions. ...
  8. Form Comments Overview - Communication Tab

    Overview Users can add and reply to comments on incidents and related objects. User Account Requirements The user account you use to log into Resolver must have permission to reply to comments within their user group or account permissions. ...
  9. Form Comments Overview - Communication Tab

    Overview Users can add and reply to comments on incidents and related objects. User Account Requirements The user account you use to log into Resolver must have permission to reply to comments within their user group or account permissions. ...
  10. Form Comments Overview - Communication Tab

    Overview Users can add and reply to comments on incidents and related objects. User Account Requirements The user account you use to log into Resolver must have permission to reply to comments within their user group or account permissions. ...